Effective Date: 7 Augest 2026
Customers may request cancellation before an order has been shipped.
Before Shipment
Orders cancelled before dispatch will receive a full refund.
After Shipment
Once an order has been shipped, cancellation is not possible. Customers may request a return if the product qualifies under our Return Policy.
Cancellation Request
To cancel an order, contact us immediately with:
- Order ID
- Customer Name
- Contact Number
Approved refunds will be processed within 5–10 business days to the original payment method.